Sales and Professional Training

Training is an important aspect of the healthcare industry. Whether it’s your sales force or clinical investigators, there is a wide range of knowledge and skills that must be acquired and practiced.

All too often, training is seen as an event, something you do when a new product is being launched or at the beginning of a clinical trial.

Biocom believes that training should be a process, one that provides training when it is needed, in forms that are appropriate to the needs of each user.

Biocom is pleased to announce the launch of ACTS – the Active Communication Training Simulator.

ACTS can be used for the development and assessment of communication skills for:

Sales reps, KAMs, MSLs
Management development
Trainers and coaches
Public relations – management, KOLs
Clinical trial investigators
Provider-Patient communications

physicians, nurses
pharmacists
patient counselors

ACTS is a unique computer-based system that allows users to engage in simulated interactions with customers, colleagues, the media, or patients to develop the full range of communication skills:

Preparation
Observing
Listening
Questioning
Analysis
Strategy
Presentation

User View

user_view

Playback View

playback_view

ACTS vs. Live Role Play

ACTS	Live Role Play
Done in private No partner required Actors create realistic simulations Available any time and place Endless opportunities for experimenting and learning – self paced	Done in public Requires a partner Dependent on acting ability of partner Limited access and time available Limited opportunities to experiment with new approaches and no self-learning

ACTS vs. Other so-called “Communication Training Software”

ACTS	Others
Students use the full range of verbal and non verbal communication behaviors Develops the real behaviors	Multiple choice or text responses only. No use of verbal or non verbal behavior No behavioral skill development

Features

Use any computer with a webcam and an internet connection
Courses are created and stored online
Students can work online or download and work offline - in private or in groups
Students save their completed course video recordings on the server
Instructors or peer group members, located anywhere in the world, can view the students’ recordings online and give feedback
Students see feedback online
Supported by a full featured Learning Management System

For more information on ACTS visit: www.actsimulator.com.